Conference Agenda

Day One // Monday 13 February 2023

19.30 // Welcome Drinks Reception

Day Two // Tuesday 14 February 2023

9.05 // Postal Perspectives

We’ll kick off WMX Americas 2023 with an impressive line-up of postal speakers from across North, Central & South America. Our speakers will discuss this year’s theme, ‘Digitise, Disrupt and Develop’. They will discuss shifts in consumer behaviour, operating under turbulent times and modernising operations to ensure delivery excellence.

Moderator: Gavin Macrae | Managing Director | Pine Monkey Associates

10.25 // Discussion and Q&A

11.20 // Staying Lean, Being Green

The industry is experiencing an unending series of changes, whether it be new legislation, disruption or fluctuation. In this session we’ll hear how companies are adapting and diversifying their offerings, while striving to streamline their operations.

Moderator: Gavin Macrae | Managing Director | Pine Monkey Associates

12.45 // Discussion and Q&A

2.20 // Mastering Cross Border & Customs Obstacles

Connecting the globe through cross border is a critical part of post and parcel operations, and crucial for many businesses. In this session our speakers will discuss how to navigate constantly changing cross border rules and regulations, by using innovative shipping solutions to enhance the customer journey.

Moderator: Kevin Seller | VP EMEA | Escher Group

3.25 // Discussion and Q&A

4.20 // Developing Strategic Partnerships

From teaming up with operators to  support one another when supply chains are broken, collaboration comes with several prospects and innovations. In this panel, our speakers will clarify how the art of collaborations has innovated their company, leading to a greater overall logistics ecosystem.

Moderator: Andre Pharand | Managing Director, Global Postal and Parcel Industry | Accenture

5.25 // Discussion and Q&A

6.00 // Drinks Reception

Day Three // Wednesday 15 February 2023

9.30 // Fakes, Theft and Fraud. How to Stay Ahead of Crime

While the continuing increase in parcel volumes is great news for carriers, inevitably there’s also an increase of potential problems to overcome. Our speakers will cover a variety of topics from the increase of fake returners to porch piracy, and how to cope with identifying counterfeit goods. This wide-ranging session will highlight the potential issues facing the industry, and how to combat them effectively.

Moderator: Matthew Jacques | Partnerships Director | ZigZag Global

10.55 // Discussion and Q&A

11.50 // De-Carbonising Operations

The issue of sustainability is undoubtedly one of the most significant matters we face across the post and parcel industry today. And with the rising pressure on corporates to reduce their environmental footprint, sustainable strategies and practices must be prioritised. Our experts will explore how the industry is planning to bring us closer to the net zero goal, what changes have already been implemented and what more can be done.

Moderator: Kavi Huliyappa | Strategic Partnership Manager and Sr. Consultant | Purolator International

1.15 // Discussion and Q&A

2.30 // Strengthening the Last Mile

As a costly and competitive part of the supply chain, our last mile is constantly diversifying to suit the great demands of our modern consumers. Customers expect prompt and efficient delivery, and transparency throughout their parcel journey as standard. In our final session we’ll hear about the latest strategies and advancements that have led to the rise in rapid deliveries, and how these advancements could lead to a more sustainable era.

Moderator: David McGrath | CCO | Jersey Post Group

3.35 // Discussion and Q&A