2024 Conference Agenda


The 2024 WMX Americas taster conference agenda is here. Keep your eyes peeled for exciting announcements coming soon.

Day One // Sunday 18th February 2024

19.30 // Welcome Drinks Reception

Join us on Sunday evening for drinks and buffet dinner, and meet your fellow delegates and speakers before the conference starts. Sponsored by Zonos

Day Two // Monday 19th February 2024

08.30 // Registration Opens
Refreshments are available in the showcase exhibition area, sponsored by Avalara

9.30 // Welcome to Miami
Neil Jackson | Chief Executive | Triangle Management Services


Throughout history Postal Operators have always adapted and shown great resilience to unforeseen obstacles within the industry. However, over the past three years significant occurrences such the Covid-19 pandemic and the enormous strides in technological advancements has caused great uncertainties placing pressures and challenges on the Postal Industry. There is a need for Posts to shift to a more modern focus continuing transformation plans and creating new strategies to survive the everchanging landscapes at a fast rate. To open the 2024 WMX Americas, we will be hearing from our leading Posts in the Americas who will share their transformation strategies to adapt to these new landscapes inviting room for growth and profitability.

Moderator: Thomas Roggendorf | Chief Executive Officer |Roggendorf Management Group NV

9.40 // Rebooting perspectives on digital transformation
Brody Buhler | Chief Executive Officer | Escher

9.50 // Delivering for America, Delivering for the World
Robert H. Raines, Jr. | Vice President and Managing Director, International Business | United States Postal Service (USPS)

10.00 // New strategic perspectives for Brazil Post
Fabiano Silva Dos Santos | President & CEO | Correios (Brazil Post)

10.10 // A Bolder Path Ahead
Misko Kancko | Director of Global Strategy | Canada Post

10.20 // Discussion and Q&A

10.40 // Networking Break
Refreshments are available in the showcase exhibition area, sponsored by FB Canada Express


It’s no secret that the COVID 19 pandemic ignited a ‘boom’ in e-commerce volumes which forced companies to change the way operations ran in every aspect of the supply chain. However, we are seeing a decline in ecommerce volumes due to the pressures of inflation and changes within the global market. In this session, we will learn how to effectively collaborate with strategic partners and implement new technologies enabling us to predict and respond to future challenges and global market changes successfully.

Moderator: Daniel Johnson | Chief Revenue Officer & Co-Founder | Zonos

Adam McCoy | Chief Operating Officer | eHub

Jan Van Roey | Head of International | Poste Italiane

Jill Barron | Practice Lead |  Easy Post

Helaine Rich | VP of Strategic Sales and Administration | ePost

12.00 // Discussion and Q&A

12.10 // Networking Lunch
Buffet lunch to be served in the showcase exhibition area, sponsored by Zonos

13.10 // Cross Border: Tools to provide global business success

Cross border is arguably one of the most important areas of post and parcel operations which has faced increased volumes and challenges in correlation with the continuous growth of e-commerce. Our session speakers will discuss how to navigate constantly changing cross border rules and regulations, by implementing innovative solutions to meet consumer demands and enhance the overall customer journey, ensuring operational success.

Moderator: Gavin Macrae| Co-Founder & President, Europe | Delta Prospect

13.15 // Committed Deliveries: A higher level of performance
Eduardo Herrera | International Director | Correos y Telégrafos S.A.

13.25 // Global Commerce Unleashed: Navigating Compliance and Cross-Border Opportunities with Marketplaces
George Trantas | Senior Director Global Marketplaces | Avalara

13.35 // Remessa Conforme Program in Brazil: Landscape, challenges, and opportunities
Francieli Nascimento | Head of Latin America | Direct Link (Part of PostNord)

13.45 // A Flexible and Reliable solution to navigate through the cross-border market challenges
Cinzia Neri | Head of PRIME | PRIME POSTS

13.55 // Discussion and Q&A

14.15 // Networking Break
Refreshments are available in the showcase exhibition area, sponsored by CCL

14.45 // The Start Up Pitch

There is no doubt that start-ups have become one of the most important sources of new technology and innovation in this new era of digital transformation within the postal and logistics industry. In this exciting session we will hear from panel of remarkable start-ups who will provide a 10-minute pitch on their products/solutions that they have developed to overcome current industry challenges, to a panel of industry-leading judges who will exchange views on the start-up pitches and decide on a winner!!

Moderator: Andre Pharand | Founder and CEO | Pharand Advisors

Igor Pipolo | Founder & CEO | Cross Border Hub

Damon Baca | Co-founder | Crossborderit

Aron Shteierman | Chief Executive Officer | Mole IOT

Eduard Kraemer | Head of Business Development | VanOnGo

Sarah Houde | Chief Executive Officer | MileBox

Ben Emmrich| Co-Founder, CEO | Tusk Logistics

Virind Gujral | President and Co-Founder | EV BOTS, INC.

Santiago Pinzon | CEO and Co-founder | ORKID

Neta Lempert | Chief Executive Officer | Enigmatos

16.20 // Discussion and Q&A

18.00 // Drinks Reception

Join us after the first full day of conference sessions to unwind with your fellow delegates. Sponsored by One World Express 

Day Three // Tuesday 20th February 2024

9.00 // Registration Opens
Refreshments are available in the showcase exhibition area, sponsored by Escher

Andre Pharand | Founder and CEO | Pharand Advisors


Sustainability continues to be a topic that holds huge importance and is at a point where it is essential for businesses (big and small) to take action in implementing sustainable solutions in goal to meet net zero. However, the term sustainability is broad and complex which creates challenges for companies to determine where to start and how to turn ideas into actionable plans ensuring a greener future in logistics.

Moderator: Peter Somers| Group CEO | Bob Eco

Dennis Kollmann | Chief Sales Officer | Hermes Germany GmbH

Sophia Hamilton-Brown | Deputy Postmaster-General | Jamaica Post

11.00 // Discussion and Q&A

11.10 // Networking Break
Refreshments are available in the showcase exhibition area, sponsored by PostPlus

11.40 // LAST MILE DELIVERY: Challenges, Solutions, and trends in 2024

Last mile delivery operations experience constant pressures to adapt to the ever-changing demands of consumers for more convenient, cheap, fast, sustainable, and transparent delivery services. In this session, we will hear from some of the most forward-thinking companies within the technology and logistics industries, who will share latest last mile insights and advice on how to meet these consumer demands to maintain customer loyalty.

Moderator: Amine Khechfe | Co-founder, Endicia | Chief Strategy Officer, ex-Auctane/Stamps.com (retired)

11.45 // Correos de Costa Rica: Innovating in the Last Mile
Mauricio Rojas Cartín | Chief Executive Officer | Correos de Costa Rica

11.55 // Key Themes in Last Mile Delivery in 2024
Dmitry Antonov | VP Product Management | DHL eCommerce

12.05 // Unlocking Convenience: Smart Lockers Revolutionizing First and Last Mile Logistics
Gustavo Artuzo | Chief Executive Officer | Clique Retire

12.15 // Discussion and Q&A

12.35 // Networking Buffet Lunch
Buffet lunch to be served in the showcase exhibition area


Collaboration has been used as a buzz word within the logistics industry in the last few years and yet is still needed to be put forward as a key enabler for future success and a source of competitive advantages. In this discussion we will learn the importance of collaboration in the future, the need to elevate it to a new level, potential forms of strategic collaboration, and the main obstacles that must be removed to achieve this.

Moderator: Luis Yangali | Sales VP, LATAM | Escher

Silvia Correa | President | Peru Courier

Brian Bourke | Group Chief Commercial Officer | SEKO Logistics

Kate Muth | Executive Director | IMAG

14.25 // Discussion and Q&A

14.35 // Networking Break
Refreshments are available in the showcase exhibition area, sponsored by Scurri


Artificial Intelligence (AI) is a powerful tool which has and will continue to transform the transportation sector! The emergence and continual development of AI creates excitement as well as uncertainties which results in many companies failing to truly leverage the potential of AI. Understanding the benefits of AI will shift focus on leveraging AI to improve operational efficiency, optimize revenue generation, manage risks, enhance security, and meet ESG goals. We will be hearing from industry leaders who are embracing AI and in return gaining great strides in digital transformation.

Moderator: Amanda Martinez | Independent Advisor 

15.10 // AI Solutions for Delivery Crimes
Ben Stickle | Professor | Middle Tennessee State University

15.20 // Unveiling Possibilities: Predictive Analytics and Smarter Shipping
Eduardo Lopez-Soriano | Marketing Vice President | UPS Capital

15.30 // The Porch Piracy Pandemic – Prevention and Promise
John Callan | Chief Executive Officer | Ursa Major Associates

15.40 // The Loggi: How applying AI generates efficiencies in our operations
Thibaud Lecuyer | Chief Executive Officer | Loggi

15.50 // Discussion and Q&A

16.10 // Thank you Miami! – Closing remarks
Tom Ross-Joannou | Managing Director |  Triangle Management Services

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WMX Americas is brought to you by Triangle, the provider of value added specialist services to the mail and express industries. Find out more at www.triangle.eu.com

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