Conference Agenda

Day ONE // Wednesday 14 April 2021

Timings in EDT

11.00 // Postal Perspectives: What does the future hold?

As always, we will be kicking off the conference with our acclaimed session, Postal Perspectives, where we are lucky enough to feature leaders in the last-mile and postal sector. From Canada all the way down to Colombia, we’ve got your latest insights and knowledge-base from across the Americas covered. Our speakers will be addressing our industry’s challenges and opportunities along with what the future path will look like.

CHAIR: Kate Muth | Executive Director | International Mailers Advisory Group 

12.45 // Live Q&A

13.00 // Start-Ups

The start-up session is back, bringing the latest disruptors and innovative ideas from Latin America and the USA. The robotics and technology experts will pitch their solutions and products, along the way explaining how they overcome challenges in the postal & logistics market. Our expert chair will then discuss and analyse the start-up pitches, thus reflecting on how the solutions can benefit the industry.

13.50 // Live Q&A

15.00 // Accelerating Performance in the Last-Mile 

It is time to take a deep dive into the world of Last Mile. As a costly and competitive part of the supply chain, businesses are scrambling to be the best and solidify the much envied (and valuable) customer loyalty. We will be drawing on perspectives from leaders in technology and logistics, to bring the latest last-mile information and advice.

Chair: Kati Packalén | Head of Customer Experience | PostNord Oy

16.40 // Live Q&A

17.00 // Technology Innovation: Don’t Miss the Boat

We are now fully submerged in the world of technology, with new and innovative solutions appearing every day, often bringing huge advantages for the Post & Parcel industry. Featured in this session will be some of the most forward-thinking companies within technology, delivery and supply chain who will be speaking about transformation, advancements and future outcomes.

CHAIR: Dana von der Heide | Founder & CCO | Parcel Perform

17.45 // Live Q&A

Day Two // Thursday 15 April 2021

Timings in EDT

11.30 // Collaboration, Engagement and Connection

In a time when interactions have been minimised and in-person collaboration is frowned upon, staying connected is more important than ever, especially when it comes to keeping the customers informed and ultimately, happy. These industry leaders will be highlighting how these forms of connections and transparency of information can benefit your business but also your shared customer.

CHAIR: David McGrath | Group Marketing Director | Jersey Post

13.00 // Live Q&A

13.00 // Starting and Staying Sustainable 

With the Paris Climate Agreement framework slowly coming into play, last-mile operators are having to adapt, with some even going above and beyond to be more sustainable. Making a positive impact not only on customers, but also to our very fragile environment, has never been more important. Leaders from leading logistics players will be sharing their work in the hope of teaching others effective and successful strategies in the world of sustainability.

CHAIR: Jim Hartzfeld | Head of Sustainability | Brambles Limited

14.10 // Live Q&A

15.00 // Cross Border: Transparency, Accuracy and Efficiency

Everyone wants to transact in a world without trade barriers or financial borders. Challenges, solutions, and opportunities that accompany cross border and customs activities will be looked at by leaders in logistics from across the Americas, highlighting areas for operational success.
CHAIR: Brody Buhler | CEO | Escher Group

16.10 // Live Q&A

16.00 // The Cross Border Ecosystem

As a continuation of the previous session, cross border will be focused on once again, taking a closer look at both disruptions and ecommerce.

CHAIR: Cathy Morrow Roberson | Founder & President | Logistics Trends & Insights LLC

17.00 // Live Q&A

17.00 // CSR: Are we doing enough?

Corporate Social Responsibility is often an area logistics companies overlook, prioritising the operational aspects first. However, it has become clear that adopting a core purpose and creating a more responsible company, whether that is socially or environmentally, can create very strong foundations for a successful company. Leaders from this session will be looking at various aspects of CSR and the benefits of being more responsible.

CHAIR: Tiffany Jameson | Managing Partner | grit & flow

18.00 // Live Q&A