2020 Conference Agenda



The agenda for WMX Americas is designed to give international post and parcel executives the tools and techniques to build flexible, future-proof companies. This year’s conference theme is ‘An Industry in Revolution – Embracing the New Normal’.

Day One // Sunday 16 February 2020

19.00 // Welcome drinks reception

Join us on Sunday evening for drinks and an opportunity to meet your fellow delegates and speakers before the conference begins. The evening drinks reception is sponsored by Jersey Post Global Logistics

Day two // Monday 17 February 2020

09.10 // Welcome to Miami

Neil Jackson, Triangle Management Services
Chief Executive

09.15 // The Big Postal Perspectives

Every post in the Americas is subject to disruptive forces re-shaping the mail and express sector. In this opening plenary, leading posts from the region outline responses to the wider conference theme of ‘An Industry in Revolution – Embracing the New Normal’.
Chair: Gavin Macrae | Chief Executive Officer | Postal & Logistics Consulting Worldwide

09.20 // Title TBC
Luis Humberto Jimenez Morera | Presidente | 4-72 La Red Postal de Colombia

09.35 // Title TBC
Misko Kancko | Director of Global Strategy | Canada Post

09.50 // Title TBC
Peter Somers | Chief Executive | Emirates Post

10.05 // Title TBC
Paul Donohoe | Directorate of Operations | UPU

10.55 // refreshment BREAK

11.25 // Navigating Cross Border & Customs obstacles

Everyone wants to transact in a world without trade barriers or financial borders. Challenges, solutions, and insights that accompany cross border and customs activities will be looked at by operators and facilitators from across the Americas, highlighting opportunities for operational success.
Chair: Shoshana Grove | Chief Executive Officer | International Bridge, Inc.

11.30 // Managing Low-Value Shipments in an Automated Commercial Environment
Eugene Matho | Assistant Area Port Director | U.S. Customs and Border Protection

11.45 // Navigating Cross-Border Customs in a Changing Environment
Dr. Alejandro Palacios | VP Customs Brokerage (Americas) | DHL Global Forwarding

12.00 // Cross Border Challenges in the Americas
Jody Parrilla | Vice President, Latin America | Landmark Global

12.15 // Title TBC
Paul Tessy | Senior Vice President, International | Purolator International

12.30 // Title TBC
Alistair Cochrane | Chief Development Officer | Whistl

12.45 // discussion and Q&A

14.05 // The Alternative Last Mile

With the rise in e-commerce, crowdsourcing apps, and same-day delivery, the last-mile sector has taken on pressures and challenges, making it an industry primed for disruption. This session will explore everything from alternate delivery solutions to technological automation, touching on the inescapable theme of e-commerce.
Chair: Cathy Morrow Roberson | Founder & President | Logistics Trends & Insights LLC

14.10 // Driving an Exceptional Customer Experience with Alternative Last Mile Technologies
Rodrigo Medgenberg | Chief Sales Officer | Escher

14.25 // Clique Retire E-BOX Network for multi-brand last mile delivery at MetroRio
Marcio Artiaga De A. Castro | CEO | Clique Retire

14.40 // Automated Technology for Last-Mile Excellence
Margarida Freitas | COO | Instaleap & Mercadoni

14.55 // E-Commerce in Latin America and Cyber-Crime Growth
Silvia Correa | President | Peru Courier

15.10 // How Loggi is Disrupting Logistics in Brazil
Henrique Queiroz de Moraes | Senior Software Engineer | Loggi

15.25 // discussion and Q&A
15.50 // NETWORKING Refreshment BREAK

16.20 // Startup Pitch, sponsored by pitney bowes

This session will present start-ups and their solutions which can have a significant impact on the postal & logistics sector. The start-ups will pitch their solutions and products and explain how they solve existing problems and issues in the postal & logistics market. An expert panel will discuss and analyse the start-up pitches, thus reflecting on how the solutions can benefit the industry.
Rick Hernandez | VP, Business Development & Commercial Innovation | Pitney Bowes
Leo Tudela | Manager, Strategic Business Planning | United States Postal Service
Bruce Marsh | Director, Corporate Public Policy | Deutsche Post – DHL

16.25 // Shiptory
Onur Uranli | EVP Strategic Business Development | Shiptory

16.35 // BoxC
Chad Schofield | Co-Founder & Chief Digital Officer | BoxC

16.45 // The Perfect Shipping
Jaime Rubinstein | CEO | The Perfect Shipping

16.55 // DISCUSSION AND q&a
17.15 // conference close


17.30 // Evening Drinks Reception

Give yourself some time to relax and chat after day one of the conference at the drinks reception, where we’ll be serving a selection of nibbles and drinks straight after the conference closes. The evening drinks reception is sponsored by One World Express.

Day three // Tuesday 18 February 2020

09.00 // Global Ambition

E-commerce expansion means anyone with a smartphone can purchase items from the other side of the world, resulting in untapped markets with a great deal of potential. This session will explore perspectives from retailers to logistics leaders on how to globally grow in challenging and diverse landscapes.
Chair: Gavin Macrae | Chief Executive Officer | Postal & Logistics Consulting Worlwide

09.05 // Title TBC
Tim Brown | Chief Executive | Jersey Post

09.20 // Using Delivery to Grow Sales Globally
Brent Dorfman | Vice President of Supply Chain | ASOS

09.35 // The Path to Global Success for D2C Merchants and Their Carriers
Erik Galas | Senior Commercial Manager | Shopify

09.50 // Title TBC
David Adams | President | Open Border Logistics

10.20 // DISCUSSION AND q&a
10.45 // NETWORKING Refreshment BREAK

11.00 // Transforming Through Automation

Automation can have huge advantages for the post and parcel industry, from warehouse sorting to robotic delivery. We are lucky enough to feature some of the most forward-thinking companies within the technology and delivery landscape to speak about transformation, advancements and future outcomes.
Chair: Gavin Macrae | Chief Executive Officer | Postal & Logistics Consulting Worlwide

11.05 // Topic TBC
Indrajit Deb Roy | Government Industry Leader | IBM

11.20 // How Robotics & Automation are Transforming the Post & Parcel Industry
Jason Walker | CEO & Co-Founder | Waypoint Robotics

11.05 // Title TBC
Stefan Nusser | Vice President of Product | Fetch Robotics

11.50 // Advanced Technology for Flexible and Scalable Parcel Sorting
Rick DeFiesta | Director Business Development – Americas | Geek+

12.05 // Emerging Technologies as Told Through the Automation Journey
Rick Hernandez | VP, Business Development & Commercial Innovation | Pitney Bowes

12.25 // DISCUSSION AND q&a
12.45 // lunch available in exhibition area

13.45 // Returns & E-Commerce

E-tailers are competing to provide the best customer experience possible, naturally encompassing the much-discussed returns process. We have speakers who are experts within this field, ready to simplify reverse logistics and provide successful strategies to reduce expenditure, increase profit yet still provide a service that is promised.
Chair: Tim Brown | Chief Executive | Jersey Post

13.50 // Title TBC
John F O’Brien | President | eCom Global Network Ltd

14.05 // How to Optimise the Post-Purchase Experience
Al Gerrie | Founder & CEO | ZigZag Global

14.20 // How to Beat Amazon with Reverse Logistics
Andrew Pease | CFO | Happy Returns

14.35 // Six Steps to Transform Returns into a Competitive Advantage
Dan Nevin | CEO |Doddle

14.50 // DISCUSSION AND q&a

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WMX Americas is brought to you by Triangle, the provider of value added specialist services to the mail and express industries. Find out more at www.triangle.eu.com

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