Conference Agenda 2019
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The Future Delivery Landscape…
The agenda for WMX Americas is designed to give international post and parcel executives the tools and techniques to build flexible, future-proof companies. This year’s conference theme is ‘The Future Delivery Landscape: Innovating for Success’ and will tackle the following broad themes:
Last-Mile Delivery
The last-mile delivery market in North America is predicted to grow by close to 13% by 2022. Whilst Latin America has potential for tremendous growth, fulfilment delays and a lack of reliability remain one of the top complaints of e-commerce consumers. This session will look to explore the challenges and opportunities of delivering in these very different markets and examine the emerging technologies that can help to overcome the obstacles to effective last-mile delivery.
Cross Border Challenges
Bureaucracy, red tape and corruption in customs are some of the greatest hurdles for cross-border growth in Latin America. North of the border, paperwork and inadequate resources at border crossings, cause shippers similar regulatory challenges. In this session, we learn of innovations that are paving the way for new ideas and new technologies and we gain a better understanding of the key success factors of e-commerce logistics in the Americas.
e-Commerce Trends
E-commerce in the Americas is booming. There are currently 223 million people shopping online in North America, with 30 million new users expected to shop online by 2021. In Latin America the number of people using the internet and social media growing by the day and online sales are expected to grow 19% in the next five years – well above the global average of 11%. This session will explore the trends in e-commerce and look at how carriers can better manage demand whilst delivering a great experience for the end customer.
Parcel Perspectives
Recent research has revealed that the global parcels market was worth almost US$350bn in 2017, up from just over US$310bn in 2016. With Leading online retailers, led by large marketplaces such as Amazon and Alibaba, increasingly getting involved in delivery, carriers are looking to invest in better information systems to improve their effectiveness. This session will offer carrier perspectives on the trends in this increasingly competitive market.
Postal Perspectives
The internet and the growing pervasiveness of mobile devices and other digital technologies has seen postal services experience a steady decline in their core business of delivering letters and post to recipients around the world. This session will look at how postal operators are diversifying to overcome the decline in traditional mail volumes and offer their perspectives on the future of post.
Want to speak at WMX Americas?
We have issued an official ‘Call for Papers’ to interested parties who might wish to contribute to this debate, either from within the industry or from those with more general social, environmental and economic viewpoints.
To give you a flavour of what to expect at WMX Americas, here’s the agenda for last year’s conference in Miami:
19:00 // WELCOME DRINKS RECEPTION
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09:00 // WELCOME TO MIAMI
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09:10 // POSTAL PERSPECTIVES (1)
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09:15 // brazilian post: perspectives and strategy
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09:35 // DISRUPT. INNOVATE. DELIVER
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09:55 // ever-changing and being a part of it
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10:15 // Disrupting the disruptors
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10:35 // discussion and Q&A
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11:20 // The GLOBAL ENvironmentWe hear from senior executives of two of the major global players in the parcels sector. They will share their views on how the industry needs to respond to disruption and to embrace innovation. E-commerce growth will no doubt also feature in their presentations. Our third speaker explains her country’s strategy for e-commerce. The final presenter addresses e-commerce issues from the perspective of one of the world’s leading e-commerce companies. |
11:25 // Back to disruption
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11:45 // The CHanging Face of E-Commerce Logistics
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12:05 // Government of Argentina
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12:25 // amazon
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12:45 // discussion and Q&A |
14:00 // SUPPORTING CROSS BORDER GROWTH
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14:05 // The need for an ecommerce ecosystem beyond logistics
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14:25 // Supporting cross border growth
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14:45 // the world within reachJonathan Matchett | Director of International | Whistl |
15:05 // E-Commerce’s disruption to compliance
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15:25 // discussion and q&a
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16:10 // providing solutions (1)
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16:15 // the collective effect through smarter synergies
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16:35 // e-commerce driven growth opportunities
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16:55 // Leveraging pricing for profitable growthDaniel Rueda | Founder and CEO | OpenPricer |
17:15 // Tech talk – emerging technologies
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17:35 // discussion and Q&A
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17:45 // conference close
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09:00 // POSTAL PERSPECTIVES (2)Yesterday we heard from three of the largest posts in the region. In this opening plenary of the day, two of the smaller posts in the Americas, from the Caribbean and Central America respectively, outline their responses to the conference theme. Our other two postal leaders provide different perspectives on the European postal environment and what lessons and opportunities there are for posts in the Americas. |
09:10 // The cycle of disruption, innovation, and delivery for an effective competition
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09:30 // E-commerce growing opportunities in costa rica
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09:50 // Strategic cornerstones in an ambivalent environment
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10:10 // How the post and parcel world has changed
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10:30 // discussion and Q&a |
11:15 // DISRUPTORS
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11:20 // blockchain: new backbone for the supply chainSid Chakrvarthy | Founder | StaTwig |
11:40 // public smart lockers
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12:00 // discussion and Q&A
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13:15 // DELIVERING THE PACKAGESThe speakers in this plenary are focused on the management of package delivery in the Americas. Our first keynote heads a leading multi-country parcels business operating in a range of territories throughout South America whilst our second presenter has a Mexican base. Our third speaker’s expertise in cross border deliveries builds on yesterday’s presentations. |
13:20 // ECOMMERCE EN MEXICO
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13:40 // ENCOURAGING CROSS BORDER GROWTHLeslie Foxhoven | Managing Director of Global eCommerce | Aprisa Express |
14:00 // discussion and Q&A
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14:45 // providing solutions (2)We close the conference by hearing from three more solution providers. Two of them offer ways of more effectively managing returns, a longstanding challenge for both e-tailers and the post and parcel industry. We also hear more about the latest developments in printing technologies. |
14:50 // How to become the most important person in your businessGraham Best | CEO | Rebound Returns |
15:10 // Next Generation Challenges for Home Delivery
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15:30 // HAPPY RETURNS – we take returns personally
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15:50 // discussion and Q&A
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16:00 // conference close |
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WMX Americas is brought to you by Triangle, the provider of value added specialist services to the mail and express industries. Find out more at www.triangle.eu.com
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